Delivery Policy
← Back to storeZUZ AI is a digital service. Nothing is shipped and there is no delivery address or delivery charge. This page explains what happens between paying and using the product.
1. How quickly you get access
Access is granted automatically as soon as your payment is confirmed — normally within a minute or two. You will receive an email containing a link that signs you straight into your dashboard.
2. What arrives
- An order confirmation from the store.
- A separate email from ZUZ AI with your sign-in link and a summary of what your plan includes.
If you already have a ZUZ AI account, the new period is added to it and you simply sign in as usual.
3. If your email does not arrive
Check your spam folder first, as automated emails sometimes land there. If it is still missing after 15 minutes, email support@zuz-upgrade-ai.com from the address you used at checkout and we will activate your account manually. We reply within 24 hours.
Your access is never lost because an email failed — the purchase is recorded against your email address regardless.
4. When your access ends
Each plan covers a fixed period — one week, one month or one year. When it ends, your assistants stop taking calls until you buy another period. Your assistants, settings and call history are kept, so you can pick up where you left off.
Buying a new period before the current one ends adds to it rather than replacing it.
5. Geographic availability
ZUZ AI is available worldwide. Telephone number availability and calling rates vary by country and are subject to our telephony provider's coverage. If you need a number in a specific country, ask us before buying at support@zuz-upgrade-ai.com.